Why Outsource with Us

Discover unparalleled cost savings and the efficiency of our top-tier remote staffing services. By outsourcing your workforce needs to us, you’re not just finding skilled professionals; you’re unlocking substantial savings for your business.

Executel will cover everything for your employees for a flat fee, up to 70% lower than a regular US Salary.

Services We Offer

We offer a wide range of services for all business sizes, highly skilled agents, and a number of other advantages. The specific services that Executel can provide vary depending on the industry and the needs of the business. However, some common services that we provide include:

A Billing Manager oversees the financial aspect of a business, ensuring accurate invoicing and timely payments.

Outsourcing billing management can lead to improved revenue cycles, reduced billing errors, and enhanced financial stability for the business. This allows the internal team to concentrate on core functions, confident that the financial aspects are in capable hands.

A Personal or Executive Assistant provides vital support to top-level executives, handling administrative tasks and improving organizational productivity.

Outsourcing this role allows executives to maximize their time on strategic initiatives, confident that routine tasks are managed efficiently and professionally.

A Sales Agent is instrumental in driving revenue and expanding the customer base.

Outsourcing sales functions can lead to increased market reach, improved lead generation, and enhanced customer acquisition. Internal teams can then concentrate on product/service development and customer retention strategies.

A Social Media and Digital Marketing Specialist drives brand visibility and customer engagement in the online space.

Outsourcing this role ensures a strategic and data-driven approach to digital marketing, leading to increased brand awareness and customer acquisition. Internal teams can then concentrate on core business functions while benefiting from a strong online presence.

A Home Healthcare Coordinator plays a crucial role in optimizing patient care by managing schedules, coordinating services, and ensuring seamless communication between healthcare professionals, patients, and their families.

By outsourcing this role, businesses can enhance the efficiency of their home healthcare services, leading to improved patient satisfaction and better overall health outcomes.

The Healthcare Intake Specialist streamlines the onboarding process for patients, collecting and organizing essential medical information.

Outsourcing this role ensures accurate and timely documentation, reducing administrative burdens on in-house staff.

This allows the business to focus on delivering high-quality healthcare services while maintaining a smooth and efficient intake process.

The Front Desk or Receptionist is often the first point of contact for clients, creating a lasting impression.

Outsourcing this role ensures professional and efficient handling of inquiries, appointment scheduling, and visitor management.

This contributes to a positive customer experience, leaving internal teams free to focus on core tasks without being bogged down by routine administrative duties.

Technical Support Agents provide critical assistance in resolving technical issues for both employees and customers.

Outsourcing technical support ensures prompt problem resolution, minimizing downtime and maintaining operational efficiency.

This allows internal teams to concentrate on their primary responsibilities while having reliable technical support readily available.

A Legal Assistant supports legal professionals by handling administrative tasks, document preparation, and research.

Outsourcing legal support services ensures accuracy and compliance, allowing the legal team to focus on case strategy and client representation without the burden of routine administrative responsibilities.

A Web Specialist focuses on optimizing the business’s online presence, ensuring a user-friendly and visually appealing website.

Outsourcing web development and maintenance allows businesses to stay technologically competitive without diverting internal resources from their core operations.

A Design Specialist enhances brand aesthetics through visually appealing graphics and materials.

Outsourcing design services ensures a consistent and professional brand image, leaving internal teams to focus on product development and customer satisfaction.

Outsourcing web development and maintenance allows businesses to stay technologically competitive without diverting internal resources from their core operations.

Quality Assurance professionals ensure that products or services meet the highest standards.

Outsourcing quality assurance processes can lead to improved product/service quality, reduced defects, and increased customer satisfaction.

Internal teams can then concentrate on innovation and business development.

Security Policies and Data Protection

Our strict security measures safeguard all sensitive information, promoting trust and compliance with industry standards. Strong practices are in place to ensure your agency’s data remains confidential and protected against any potential threats.

Firewall Protection
100%
HIPAA Compliance
100%

Our Remote Staffing Services Include:

  • Recruitment Services by 3 different Agencies, all owned by Executel
  • Experienced Team Leaders & Account Managers
  • Quality control
  • US Phone numbers for your Employee with All PBX Features
  • Fully Equipped workstations with State-of-the-art technology
  • Work schedules that fit your needs
  • Extensive Training and development programs
  • Trusted Employees with proven integrity over time
  • Employee Retention programs
  • Data Protection & Compliance

Comprehensive Call Center Services

When you partner with us, you’re gaining more than just a team – you’re investing in a comprehensive solution that empowers your business’ growth.

Recruitment Services

We handle end-to-end recruitment, ensuring that every employee is thoroughly vetted, qualified, and aligned with your company’s values. We will recruit, hire, and train your outsourced agents for no extra cost. This saves you time and money.

Expert Team Management

Say goodbye to local management headaches. Our team of highly skilled managers is here to handle all the details. Focus on your core business while we take care of the rest. Smooth, seamless, stress- free. Our team of managers have over 10 years of experience in the call center industry.

In-depth Training

Each employee undergoes extensive training, specific to their role and your agency's needs. We focus on increasing their skills in any field specific to your operation, in addition we provide comprehensive training on any software programs.

Employee Retention

Executel prioritizes key elements to minimize turnover, including competitive compensation and benefits, avenues for growth and development, and fostering a positive workplace atmosphere to ensure we keep qualified talent.

Our Outsourcing Offices in Bogota, Colombia